Error with Pro version

9 posts | Original | Recent
 
Image_thumb
7 Posts
Nov 24, 2014 11:13pm
via Android

I have a problem with the Pro version. I buy this, but all programs are blocked. Why? The message is: "An error occurred. Please refresh..."
But when i refresh nothing change. Why? Sorry for my bad english!

Image_thumb
365 Posts
Nov 25, 2014 1:25am
via Android

Maybe the whole app is having problems?? Give it time and try again

Image_thumb
110 Posts
Nov 25, 2014 4:44am
via Android

Had a similar problem with my old phone. Try restarting your phone and see if that helps.

Image_thumb
7 Posts
Nov 25, 2014 10:47am
via Android

No changes

Image_thumb
7 Posts
Nov 25, 2014 10:52am
via Android

No changes Mike. Thank you...

Image_thumb
171 Posts
Nov 25, 2014 2:53pm
via Android

Did you try uninstalling and installing the app again?

Image_thumb
7 Posts
Nov 25, 2014 6:44pm
via Android

Yeah bit nothing changes... I paid this app and don't work...

Image_thumb
46 Posts
Nov 25, 2014 7:03pm
via Android

Contact their support team. Did you clear cache on the application under settings?

Also, are you sure the payment went through?

Image_thumb
222 Posts
Nov 25, 2014 7:07pm
via Android

Pri version only gets limited stuff the pro+ version entitesyou to all programs. Not sure if that is what you mean

Reply


Workout_trainer_icon Workout_trainer_logo_184x72

Follow along workouts & programs on your phone or tablet.

Wt_iphone_featured_68x134 Wt_ipad_do_workout_171x134

Download_app_store_ios Download_google_play_android_172x51