Workouts not displaying since buying Pro+

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Aug 25, 2018 8:45am

Hi, I have had skimble for over a year with no problems. A couple of weeks ago I went and bought the Pro+ subscription, which worked fine for the first two sessions, but now gives me an error saying that it cannot play video and I can turn the video of in settings. When I go into settings, I cannot, however, find the option. Could you please help?

29 Aug
Hi Zachary - sorry for the trouble you are having. Maybe try clearing your cache from the settings page in our app? If you haven't already, can you email a screenshot of the error to our support email address?
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