6 month pro+subscription on GalaxyS5

8 posts | Original | Recent
 
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4 Posts
May 6, 2014 5:27pm
via Android

Hi how do i activate the 6 month pro+ membership on Samsung galaxy S5? I sent an email to skimble 4 days ago, still no reply. Could some one help me Please?
Thanks
Justin

07 May
Having this same issue update us if you could when you hear back
09 May
Email support@skimble.com and be patient. It took a week for mine to get activated.
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20 Posts
May 7, 2014 7:19am
via Android

I had the same problem.  They are probably swamped with all the s5 users,  but they did fix the problem.

Did you download the app through galaxy gifts?  if so uninstall and download the version on Google play store.

I noticed that galaxy gift download was for an older version.

Hope that helps :) if not contact support again.

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4 Posts
May 7, 2014 11:20am
via Android

Thanks for the reply. I've sent two emails to support@skimble.com. The first one was sent on 4 days ago, still no reply. I tried uninstall and install from play, still no difference. Can not find a phone number for skimble to actually call some one and get it fixed. Very annoying.

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4 Posts
May 7, 2014 6:55pm
via Android

They replied to me within about 4 days and activated the 6 months free. Before that I had tried uninstalling and doing it again and that did not work. 

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4 Posts
May 7, 2014 6:59pm
via Android

Email   support@skimble.com

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4 Posts
May 7, 2014 7:00pm
via Android

Or    android@skimble.com

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4 Posts
May 7, 2014 8:08pm
via Android

Support@skimble.com is where I sent the emails to. Will wait a couple of days and see if they reply before requesting again. Thanks!

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4 Posts
May 9, 2014 6:13am
via Android

Finally support activated my pro+. Thanks!

02 Apr
I just wanted to say thank you very much. I had the same issue and emailed support. They got back to me within an hour and resolved the issue. Excellent support team!
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