Technical help please!

2 posts | Original | Recent
 
Image_thumb
54 Posts
Sep 29, 2014 4:07pm
via Android

When i downloaded this app it said it would "sync seamlessly with S Health!" And I have the box checked to sync my workouts to S Health. Even after I worked out today there was a notice at the bottom of the screen that said "workout sent to S Health."

But it's not there. It's showing the calories I've burned from the pedometer, but not from my workouts.

The main reason i got this app was because S Health had very limited options for tracking workouts. Why isn't it working?

And why isn't there just a "help" button for staying technical issues like this?

:(

02 Oct
Hi Lauren, Unfortunately this is a known issue that Samsung is currently addressing. All of Samsung's partners are experiencing the same delay as they update their integration tools and the guess is that they will have the update ready in the next month. This means that until then you will not be able to sync your information to S Health, but once the update has been implemented you'll be able to sync all your past workout history and get back up-to-date. Again, our apologies for the inconvenience, and please let us know if you have any other questions or concerns.
06 Oct
I'm having the same issue but can't even find the calories burned? I am unable to even add it mannually.... Where can I find this?
Skimble_workout_trainer_app_logo_thumb
208 Posts
Oct 7, 2014 8:07pm

Hi Jenn, just be sure to input your age, gender, and weight and turn on the calorie counter to see you calories counted within each workout. Hope that helps, but if you need more help please email us at support@skimble.com. Thanks!

Reply


Skimble-workout-trainer-download-app-recommended-programs

Download_app_store_ios Download_google_play_android_172x51


Workout Trainer Forums

Welcome Wagon

6,219 topics, 38,282 posts

Motivation & Support

8,522 topics, 41,761 posts

App Updates

14 topics, 44 posts

Ask the Pros

719 topics, 1,828 posts

Workouts and Programs

2,888 topics, 12,165 posts

Trainer Tools

8 topics, 28 posts

Featured Training Programs

Strong Runner

Strong Runner

Moderate Time 2 Weeks
Brazilian Booty Butt

Brazilian Booty Butt

Moderate Time 4 Weeks
Weight Loss Bootcamp

Weight Loss Bootcamp

Intense Time 3 Weeks
Yoga Sculpt I

Yoga Sculpt I

Casual Time 3 Weeks
Body Blast Bootcamp

Body Blast Bootcamp

Intense Time 4 Weeks
Lose It. Tone It!

Lose It. Tone It!

Casual Time 4 Weeks

Featured Workouts

Simple Back & Hip Stretches

Simple Back & Hip Stretches

Casual Ic_time_32x32 11 mins  
Yoga  
Bodyweight Express

Bodyweight Express

Moderate Ic_time_32x32 9 mins  
Back  
Jump HIIT

Jump HIIT

Intense Ic_time_32x32 12 mins  
Legs   Ic_workout_dumbbell_32x32 Jump Rope
Simple Back & Hip Stretches

Simple Back & Hip Stretches

Casual Ic_time_32x32 11 mins  
Yoga  
Summer Stems

Summer Stems

Moderate Ic_time_32x32 22 mins  
Lower Body  
Lift Fit

Lift Fit

Intense Ic_time_32x32 9 mins  
Full Body   Ic_workout_dumbbell_32x32 Barbell